We are experiencing higher than normal call volumes which is affecting our wait times. If you would prefer, please send us an email inquiry to service@oaken.com.

We are experiencing higher than normal call volumes which is affecting our wait times. If you would prefer, please send us an email inquiry to service@oaken.com.

Oaken Digital Security Guarantee

Oaken offers a digital security guarantee: if an unauthorized transaction is conducted through Oaken Digital, we will reimburse you for any resulting losses to your accounts, provided that you have complied with your security obligations (outlined below) and your other obligations under the Oaken Digital Access Agreement.

All transactions conducted by you, or by someone you have provided your Login Details to, are final, complete and binding on you. We will not reverse nor will we reimburse or compensate you for any such transactions completed.

Definitions for all capitalized terms can be found in our Oaken Digital Access Agreement.

It is a mutual responsibility: Your security obligations

We also depend on you to help us keep your information secure. You agree that you will:

You must notify us immediately upon learning of any of the following:

Contact us at 1-855-OAKEN-22 (625-3622) or fraud@oaken.com.

You should only access Oaken Digital from your own device and you should avoid use of open WiFi services when accessing Oaken Digital.

Review the terms and conditions, by accessing the Oaken Digital Access Agreement.

Together, we can keep your money and your information safe and secure.