The Oaken Financial security guarantee
Protecting your money and your information is our highest priority. From the moment you open an account with us, your money and your privacy are safe.
100% Online Banking guarantee
For even greater peace of mind, we offer our 100% Online Banking guarantee. This means that if an unauthorized transaction is conducted through your Online Banking, we will reimburse you 100% for any resulting losses to your accounts.
Our websites are secured with industry-leading SSL Certificates, adding an extra layer of protection for you. This additional security makes it difficult for unauthorized individuals to intercept, read, or alter your online communications and transactions.
Every time you use Online Banking, you will need to enter your username and password,which ensures only you can log in to your accounts. Any change to your password or email address will automatically trigger a message to the original email address we have on file to ensure you are notified.
If you forget to log out of your Online Banking session, we’ll do it for you. Our automatic logout kicks in after 15 minutes of inactivity, or you can make this shorter by changing it in your user preferences.
What you need to do
To help us keep your information secure, there are some simple steps you need to take.
- Log out at the end of each Online Banking session
- Create strong passwords and don’t share them with anyone
- Monitor your statements and/or transactions online
- Let us know right away if you find anything suspicious
Together, we can keep your money and your information safe and secure. This is our promise to you.