Who we are

If you haven’t already noticed, we’re not like other financial institutions. In fact, we consider ourselves to be a refreshing alternative. Our priority is you – our customer. We take the time to listen to what you need, and we do what it takes to put your needs first. We are built on compassion, security, service and value – and we live and work by the high standards we set for ourselves.

Oaken Financial is backed by Home Bank, and powered by Home Trust Company, Canada's largest independent trust company that's been proudly serving Canadians since 1987.

Home Trust Company offers a wide range of financial services, including deposit products, residential mortgages, commercial mortgages and Visa* cards. It is a wholly owned subsidiary of Home Capital Group Inc., a publicly held company that trades on the TSX under the symbol HCG. Our head office is located in Toronto, with offices in Vancouver, Calgary, and Halifax.

Home Bank was formerly known as CFF Bank. It was welcomed into the Home Trust family in October 2015, and renamed as Home Bank in August 2016. Home Bank and Home Trust Company are each member institutions of the Canada Deposit Insurance Corporation (CDIC). In the late 1980s and 1990s, Home Trust and its predecessor company Home Savings and Loans Corporation had a retail presence throughout several communities in southwestern Ontario. Strong growth from 1990s onwards resulted in Home Trust becoming Canada’s largest independent trust company. In 2012, Home Trust returned to its roots with the re-launch of its direct-to-consumer deposits business. Oaken Financial was launched in 2013 to offer Canadians a competitive alternative to manage and control their savings independently.

The name Oaken Financial was carefully selected as a representation of our values and our character. For us, Oaken suggests strength, stability, security and transparency, and reflects our straightforward, approachable personality. After receiving feedback from our customers and employees, Oaken triumphed as the name that would help us express our core value promise – great customer service, mutual respect, great rates, and ultimate security.

Meet a few members of our team

Everyone at Oaken is dedicated to continuously exceeding your expectations. Here are just a few of the people who are working with you and for you every day, to make your experience with us both pleasant and productive.


Contact Center Customer Service Specialist

Natasha draws upon 3 decades of helping customers achieve financial success. Her problem-solving skills and personal goal of providing customer service excellence ensures that Natasha can help clients with even the most challenging situation.


Official Spokesquirrel

With his down to earth, transparent approach, combined with a touch of intelligence, savvy and wit, Foster's main role as is to help Oaken deliver its message of better savings for everyone.